2591 Views 3 Replies Latest reply: 2015-12-14 03:21:59
I'm having the same problem on PCSuite. Can't Connect to server.
Serial number: DS011Q003580, subscription is OK too.
OS: Windows 10; Antivirus: KIS2016 (no matter if protection is enabled or disabled, PCSuite can't connect to server.)
SD is damaged, so I need to install license file on a brand new SD.
Scanner can't boot up without a valid SD so I can't check for updates on it right now. Last updated was done OK a couple weeks ago on scanner, prior to SD fail.
Hi, according to our server, the update service for DS011Q003580 expired on 2015-11-22 already. Download access is closed now. There is no way to download software unless purchasing another yearly update.